Inuit annually retires a version of QuickBooks Desktop. This year, QuickBooks Desktop for 2017 has been set to sunset on May 31, 2020.
This is following the 3 years expiration timeline Inuit sets for its desktop services. If you’re using an older version, you’ve probably received a notification via mail, email, or in-product notifications that services are to be discontinued.
In this post, we’re going to explore important things you need to note about QuickBooks Desktop service discontinuation.
When will service discontinuation happen?
Well, it has happened already on May 31, 2020. Access to add-on services for QuickBooks Desktop of Windows 2017 (including QuickBooks Desktop Pro, Premier, and Enterprise) has been discontinued.
What services will be discontinued?
Add-on services including QuickBooks Desktop Payroll Services, Online Backup, Live Support, Credit Card Processing, Check Processing, and other associated services will be affected. Starting from June 1, 2020, critical security updates have also been discontinued.
By the way, if you don’t use any of the add-on services in QuickBooks Desktop 2017, you have nothing to worry about. Your product will continue to work. But you won’t be able to access these add-on services without upgrading first.
Supported Products for Discontinued Products
Here are the products for which services have been discontinued after May 31, 2020, and the fully supported products you can upgrade to.
Fully supported - QuickBooks Desktop Pro and Premier 2020, 2019 and 2018.
Fully supported - QuickBooks Enterprise Solutions 20, 19, 18
Fully supported - QuickBooks Desktop Accountant 2020, 2019, 2018
Upgrade and Pricing Information for QuickBooks Desktop 2020
If you want to upgrade, it’s advisable to opt for QuickBooks Desktop 2020 since it’s the latest version, meaning it will be supported for the next 3 years. The upgrade process is simple, fast, and cost-effective. Here are the things you need to know.
Key Highlights for QuickBooks Desktop 2020 products
The new QuickBooks Desktop 2020 products feature new and exciting functionalities including:
It depends on the types of features you access.
Minimum requirements for Windows
Minimum system requirement for MAC 2019
What is the upgrade process?
After completing an order for QuickBooks 2020, a download link will be sent to your email with instructions on how to download and install it.
You also get free one-time support in the first 60 days to get expert help with installation.
What is the upgrade time?
It mainly depends on the size of the company file. But typically, you should be done in less than 1 hour. Significantly more, if the company file is large.
How is the company file handled during the upgrade?
After upgrading, your company files are converted so it’ll effectively work with the newer version. In other to protect the integrity of your data, a backup is stored before the upgrade begins. This way, you do not lose any data regardless of what happens during the upgrade process.